04-26-2020 11:20
04-26-2020 11:20
Initially i had the issue where it crashed everytime I hit the exercise button on the app, I followed the instructions, cleared the data, reset the phone and yep that worked. Now I have the constant notification thing, 'notification required for phone based step features. So I follow the directions given here, uninstall, reboot phone then reinstall. Now when I am trying to reinstall the app it only gets to 66% downloaded. So frustrating. Fitbit you need to sort it out.
I think my next purchase will be a Garmin, from what I am told, much more reliable.
04-26-2020 11:22
04-26-2020 11:22
We’re aware of an issue that may cause the Fitbit app to quit unexpectedly when you open the Exercise tile. For more information, check out our post.
04-26-2020 11:25 - edited 04-26-2020 11:31
04-26-2020 11:25 - edited 04-26-2020 11:31
Thanks but I'm not blind or stupid, there are banners everywhere repeating what you said. If you took the time to actually read what I said, I stated in my post I had fixed this issue. But have been plagued with different issues.
04-26-2020 14:33
04-26-2020 14:33
Many times people post and fail to see the banners which tell about a problem. Sorry you're having problems.
04-27-2020 10:24
04-27-2020 10:24
So without telling us about what is working, can we get a review of what is not working?
Adding the fluff on what is working correctly simply throws us on to a dead end.
04-27-2020 10:34
04-27-2020 10:34
Well it eventually downloaded and is working fine now.
That 'fluff' was simply stating the actions I'd already taken in case they were linked. Plus highlighting the issues that I and possibly others had faced.