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Nothing saves on phone

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‎09-06-2018 06:20

‎09-06-2018 06:20

Hi

Throughout the day everything on my phone syncs and keeps track. I have a galaxy note 8 and a fitbit versa. But as soon as the next day starts its all erased.

 

Why is this?

 

Thank you

Jeff

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‎09-06-2018 08:26

‎09-06-2018 08:26

All stats automatically reset at midnight to start new day.  Do you know how to get to previous day's stats?  On phone dashboard,  to the left of the steps circle is a right arrow.  That will take you back to previous day.  If you do that, does it show any steps for that day?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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