Notification button missing in app

[Marysego]

Hello,

 

My daughter has a Fitbit Luxe watch. Since she changed her cell phone, she no longer has the notifications button allowing her to choose which application she wants to have notifications for on her watch. I am attaching a screenshot.

[LZeeW · Accepted solution]

Hello @Marysego and welcome to the Community.  I moved your post the Android app forum, a better fit for your issue.  You have a better chance of getting an answer here. 

[Marysego]

I finally succeeded by uninstalling the app, then resetting the watch to factory settings, reinstalling the app and following the setup questions.