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Notification question on HTC bolt

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‎02-23-2017 21:29 - last edited on ‎03-04-2017 08:44 by Moderator Alum

‎02-23-2017 21:29 - last edited on ‎03-04-2017 08:44 by Moderator Alum

I know that my phone (HTC bolt) isn't in the list of phones. But it seems to work.

But my only question is, why isn't it getting any notifications? I've tried everything.

 

Moderator's edit: Edited subject for clarity.

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0 Votes
2 REPLIES 2

‎02-24-2017 00:09

‎02-24-2017 00:09

There are a few steps involved in getting notifications working. Have you followed the guide to setting them up here?

 

https://help.fitbit.com/articles/en_US/Help_article/1979/

 

If you have and it's still not working then you may have discovered why it's not on the list of supported devices.

Best Answer

‎03-04-2017 08:50 - edited ‎03-04-2017 08:53

In response to SteveH

‎03-04-2017 08:50 - edited ‎03-04-2017 08:53

Hey, @Brittbrat92! Man Very Happy Welcome aboard. After you confirm that you are using a compatible mobile device. You can try these troubleshooting steps to get your notifications running again. 

 

@SteveH, thanks for being so helpful. It is always nice to see you around. 

 

Have a nice wekeend! Heart

Solange | Community Moderator, Fitbit
Best Answer