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Notification section is missing in the Fitbit Android app

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With this last app update, the Notifications button is missing for charge 5, android fitbit app 4.35(110198507). I tried uninstalling and reinstalling.

Moderator Edit: Clarified subject
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Finally got the notifications menu option back.  Thanks.  
My fitbit app was the latest version, but those steps you suggested was not enough.

What I ended up force closing the app
Clearing storage and cache
Uninstalling the app and reboot the phone after
Reinstalled the same fitbit android app version (latest)
Notifications are now restored.

Thank you for the reply

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Hi there, @RowGuy. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that the notification setting is not showing up on your Fitbit app. I understand your concern, I will do my best to help you with this!

Since this seems to be related with the Fitbit app, please try the following:

  • Make sure that your Fitbit app is updated
  • Log out of your Fitbit app
  • Force quit the app
  • Log back into your Fitbit app
  • Try accessing the notification settings 

If the issue persists, may I know if there's another setting in the Fitbit app that you are missing? 

Maria | Community Moderator, Fitbit


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Best Answer

Finally got the notifications menu option back.  Thanks.  
My fitbit app was the latest version, but those steps you suggested was not enough.

What I ended up force closing the app
Clearing storage and cache
Uninstalling the app and reboot the phone after
Reinstalled the same fitbit android app version (latest)
Notifications are now restored.

Thank you for the reply

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Hello @RowGuy 

Thanks for letting us know that you were able to fix the issue with Notifications and the steps that you used. This will be helpful to other users who are experiencing a similar situation.

Rieko | N California USA MBG PE

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