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Notification service not running on Android app

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‎10-26-2021 12:38 - last edited on ‎10-26-2021 13:16 by Fitbit Moderator

‎10-26-2021 12:38 - last edited on ‎10-26-2021 13:16 by Fitbit Moderator

Not receiving any notifications on my sense fitbit. I have a warning message that notifications service not running, phone needs restart.

I've done a restart and still not working.

Can someone help please. 

Thanks 

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎10-26-2021 13:15

‎10-26-2021 13:15

Welcome to the Community, @726BYP.

 

Thanks for the information in your post. Which model of Android phone do you have? Please try the following:

  1. On your phone tap on Settings.
  2. Tap on Apps > Fitbit.
  3. Under Storage select Clear Cache.
  4. Go back and tap on Force Stop. Then restart your phone and test the notifications.

Catch you later.

If my post was helpful, you can vote for it. You can also mark it as Best Answer if it was what you were looking for!
Best Answer

‎10-27-2021 13:32

In response to BraulioFitbit

‎10-27-2021 13:32

Thank you 

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