Notification services are not running

[Vishsdh]

I am using versa 2 with MI note4 phone. I am not able get any notification in my versa device. I can see that in fitbit app "Notification services are not running" i tried restarting my phone n my versa. No luck. I am in the latest version 3.6.1

[RicardoFitbit]

Hello @Vishsdh, welcome to the Community Forums!

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know when was the first time you experienced this? You're not receiving text and phone call notifications or just one of them? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Versa 2 are correctly configured. After verifying this, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes.

Keep me posted and let me know if you have any additional questions.

[Vishsdh]

The issue has been fixed after following the below steps

Step 1:

Go to settings --> manage apps' battery usage --> choose apps. From there, pick all the apps you want to receive push notifications and select "No restrictions."

Step 2:

Go to settings --> permissions --> autostart. From there, pick the apps you want to receive notifications, and toggle the switch to turn it on.

Step 3:
Go to settings --> app notifications --> pick the apps you want to receive notifications, then turn the toggle for "Priority" on.

Step 4:

Lock the app in the "recent apps"/ "app overview" plane. Do so by first opening the apps, then press the "recent apps/overview button" (that's the square button on stock Android, or the button with three horizontal lines on the Mi Mix). From there, find the app you want to receive notifications, pull down on it to "lock it", so it never gets cleared.

Step 5:

This last step requires Developer Options privileges. To enable that, go to settings (haha... I'm getting tired of typing "go to settings" ...) --> about phone

--> tap on MIUI version tab like eight times. You should then get a little message saying "you are now a developer." Then head back out to settings, go to developer option, scroll to nearly the bottom, find "memory optimization," and turn it off.

Step 6

Restart the phone

Thanks

Vishnu

[Lilbiddy]

Thank you for your perseverance in accomplishing this and in posting it to help others.