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Notification

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Sharon831

2 0 0

Why do i always have to restart my phone to get notifications

Best Answer

1 REPLY 1

Guy_

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more

18860 857 8968

This normally happens when the settings are not correct on the phone and the Bluetooth and Fitbit App aren't running in background.

try

On the phone check battery optimizations

[the options may be different in your version]

First go to Settings > Apps & Notification > Special app access
Click on Battery optimization
Now press the drop down menu [...] and select “All Apps”
Click on Bluetooth and then select “Don’t optimize”
Same with Fitbit
Next go to Settings > Apps > Fitbit > Storage
Clear cache [not data]
Force stop the Fitbit app

Author | ch, passion for improvement.

Best Answer