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Notifications are not coming through my Versa 2

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‎02-20-2023 16:17 - last edited on ‎02-21-2023 04:08 by Fitbit Moderator

‎02-20-2023 16:17 - last edited on ‎02-21-2023 04:08 by Fitbit Moderator

I can't get notifications on my phone from Versa 2. 

 

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎02-20-2023 20:28

‎02-20-2023 20:28

Hi @Richard76  - have you by any chance switched to sleep or do not disturb. Long press normally takes you to Quick Settings and there you can remove them.

 

Otherwise try logout of the Fitbit App and restart both watch and phone and sync again.

Author | ch, passion for improvement.

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‎02-21-2023 04:10

In response to Guy_

‎02-21-2023 04:10

Hi there, @Richard76. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. @Guy_ Thank you so much for your help. 

 

I've seen you contacted our Support Team after posting here. Please note that your case was forwarded to our higher tier of support for further checking. Someone will be in contact with you soon as they have the resolution for your Versa 3's issue.

 

I hope we can get you back on track soon. 

Maria | Community Moderator, Fitbit


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‎02-21-2023 11:33

In response to Guy_

‎02-21-2023 11:33

Yes, I have done all that. Still will not sync. Sent from my Verizon, Samsung Galaxy smartphone
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