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Notifications compatibility with Samsung Galaxy A70

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‎12-24-2019 08:03 - last edited on ‎12-25-2019 13:34 by Fitbit Moderator

‎12-24-2019 08:03 - last edited on ‎12-25-2019 13:34 by Fitbit Moderator

Bought from store and was told worked on all android. Most features work but notifications are having issues. Please make compatible with galaxy a70 and more devices. So many devices are not compatible. Very angry!

 

Moderator edit: Subject for clarity

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‎12-25-2019 13:32

‎12-25-2019 13:32

Hi @Andz89, it's nice to see you again participating here in the Community Forums, welcome back!

 

Thanks for bringing this to my attention. To better assist you with this, can you please provide more details about the notifications concern you're experiencing? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Inspire HR are correctly configured. After verifying this, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes.

 

Let me share with you that we are constantly working and testing different mobile devices to make sure that they work as intended with our products and services. As it turns out, at this moment I'm unable to let you know when or if the Samsung Galaxy A70 will be added to our list of compatible devices, however, my best advise for you will be to constantly check our list of compatible devices for updates.

 

Keep me posted.

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