help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Notifications issue with Samsung Galaxy S10+ after update

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-07-2020 17:16 - last edited on ‎01-08-2020 19:16 by Fitbit Moderator

‎01-07-2020 17:16 - last edited on ‎01-08-2020 19:16 by Fitbit Moderator

I did theblast update on the samasung s10plus and now I am not getting any messages on my watch... I have seen a few post about the same issue. I have re installed the fitbit app and restarted the phone and watch and still having issues. Has anyone found a work around ? 

 

Moderator edit: Subject for clarity 

Best Answer
1 REPLY 1

‎01-08-2020 19:16

‎01-08-2020 19:16

Hi @SunsetRunner, it's nice to see you again participating here in the Community Forums, welcome back!

 

First, I'd like to appreciate your effort and patience troubleshooting this situation prior to posting. If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Versa are correctly configured. After verifying this, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes. 

 

Keep me posted.

Best Answer
0 Votes