help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Notifications not working on Redmi Note 5 pro

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-30-2019 03:46 - last edited on ‎10-30-2019 12:34 by Fitbit Moderator

‎10-30-2019 03:46 - last edited on ‎10-30-2019 12:34 by Fitbit Moderator

I have a charge 3 device, from the beginning notifications are not running fine. I am connecting this device to Redmi Note 5 Pro, which is not the supported device but there must be some solution.

 

Moderator edit: Subject for clarity 

Best Answer
1 REPLY 1

‎10-30-2019 12:33

‎10-30-2019 12:33

Hi @poshi93, welcome to the Community Forums!

 

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know which mobile device you're currently using? Also, when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your are correctly configured.

 

After verifying this, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes. Keep in mind that the Redmi Note 5 Pro is not listed as a compatible device with our products and services, therefore, you may experience connection difficulties with it. 

 

Keep me posted and let me know if you have any additional questions.

Best Answer
0 Votes