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Number of days worked out

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‎01-19-2020 19:08 - last edited on ‎01-20-2020 13:53 by Fitbit Moderator

‎01-19-2020 19:08 - last edited on ‎01-20-2020 13:53 by Fitbit Moderator

Hi,

At the end of the day, my workouts for today disappeared though my stats on my dash board stayed.  Has this happened to anyone?  How do I fix it?  After my fist workout, day 1 of 7 lit up.  Tonight it says 0 of 7 days completed.

 

Moderator edit: Subject for clarity 

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‎01-20-2020 13:52

‎01-20-2020 13:52

Hello @Jesus4me, welcome to the Community Forums!

 

Thanks for bringing this to my attention. Let me share with you that in order to get the detection of an active day, an activity has to be recorded. The methods that would apply would be SmartTrack (automatic detection), MobileTrack, MobileRun, or the activity itself on the Fitbit. Activities entered manually are not considered for active days. Also, in your account settings, you can choose between initiating your week on Sunday or Monday, therefore, if you have such settings configured on Sunday, the number of days worked out will restart every week on Sunday.

 

Let me know if you have any additional questions.

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