Nutrients summary no longer showing saturated, or trans fat grams in the app

[AmyRuth]

Nutrients summary, not macros tab, no longer showing fat grams? I'm trying to lower my saturated fat and can no longer see it.

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Fitbit charge 6 is having the same problem.  I have not found a solution 

Moderator edit: updated subject for clarity

[Jusmarcel]

My fitbit no longer gives me my total daily saturated and regular fat totals, when I add a food it allows me to put in the numbers. But when I look at my totals neither is there. Anyone else?

[Debebrusacorm]

I am having the same issue on versa 4

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Yes mine also

[LZeeW]

@AmyRuth   @Debebrusacorm   You are describing an app issue, not a device issue.  Do you use Android or iPhones?  Can you add a screenshot?

[Debebrusacorm]

 Android 

[LZeeW]

@Debebrusacorm   It looks like there is a new bug in the Android app.  Other Android users are describing other app pages where the layout is off.

I moved the post to the Android app forum and notified a moderator.

[Safyre]

Same problem, the nutrients breakdown is cut off at the top, and starts with Cholesterol. Fats are missing from the display. Android App.

[LZeeW]

@Jusmarcel  @Debebrusacorm  @AmyRuth   There is a bug in the Fitbit app affecting Android users.  It will need an app update.

[Jusmarcel]

I hope we get a resolution quickly

[Kir84]

I am having the same problem on a Pixel 8. Looks like this was re-introduced as this same issue was fixed in 4.32 about 6 months ago. When you rotate the screen you can just see the missing nutrition information on the left hand side so it's there but under the title bar for the page

 

[Jusmarcel]

Thanks, but how do we know the problem is being worked on. But, your info was helpful

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Thanks, so they should be aware?

[DaniFitbit]

Hello everyone. It's good that the community is growing! 

It’s nice to see you around @LZeeW! Thank you so much for your help. 

I really appreciate the time you've invested in reporting this issue. All the information you've shared is incredibly helpful and useful to us.

I want to let you know that this issue has been escalated to a higher department for investigation, and our team is working hard to get it resolved as soon as possible.

[Kir84]

I don't know if this is related but there is a very similar problem with the scan barcode: 

 

[Jusmarcel]

i never paid attention to that, but it sounds right, i got a message from
fitbit stating they are aware and working on it. i'm hopeful they fix it,
as i rely on those numbers

[FixiousMaximus]

Yes, on mine it's like somebody cropped the top of the image I'm seeing like a photo. No fat, no saturated fat no trans fat, nothing. 

Your caloric fat values were cut off the screen. 

Why???

Fix it please!!!

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Yes I can. 

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Like I said, it's like somebody took my screen like a photo and cropper it. 

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Moderator edit - formatting and merged messages.