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Nutrition info not displaying correctly

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Within the last few days I have noticed that the nutrition information of foods is displaying incorrectly and is cutting off the top lines of the information. 

I am using the most recent version of the app (4.48.fitbit-mobile) on my pixel 7 pro.

I have attempted all the usual suggested actions such as clearing the cache and storage and uninstalling then reinstalling the app but nothing resolved my issue. 

Any help would be appreciated as my primary use of this app is to track my caloric intake and macronutrients. 

Thanks

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123 REPLIES 123

It is great to read that v4.51 continues to resolve this issue for our Community!  Also that v4.51 has resolved other issues some were experiencing.

Reviewing this Topic it appears this issue was reported July 25, Fitbit/Google had a fix for it and had added that fix to app v4.51 on September 3, and v4.51 started rolling out September 5.  By my math that is 42 days from discovering the bug to resolving it.  I think that is really good, even in this age of agile development.  I also think everyone's contribution to the timeline, and known-good/known-bad scenarios helped make this happen.  Again, I will suggest when you experience an issue, and open a Topic, please report your OS version, app version and device type.

Finally, @lwilliams35351 - have you been able to validate this issue is resolved for you?

Paul/Jim - Charge 6 | Motorola Edge Plus 5GUW (2022) | Android v14 - What are you using?
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I am pleased to inform that as of this morning, have received the v4.51, I am now able to see all nutrition information once more. 

I have been a silent observer of this thread since my initial post but it has been a pleasure to watch the multitudes come together to discuss this issue and how it has impacted different devices. 

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I am also pleased that my Fitbit app was updated today and the nutrition information is now showing. 

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Hi everybody! Thank  you for your messages and feedback. I'm glad that almost everybody already got the update and most of you confirmed that the app update solved the issue. 
I'll close this thread. 
Should anyone still need assistance with this, I ask you to open a new thread and post all the necessary information there. 

We appreciate your patience until this got solved. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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