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Once again you guys can't figure out Daylight Savings Time

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‎11-07-2021 04:25 - edited ‎11-07-2021 04:25

‎11-07-2021 04:25 - edited ‎11-07-2021 04:25

My sleep and heart rate times are both an hour behind which is really two hours behind since it dropped back an hour as it should have and then for some reason is an hour behind that. This has been happening twice a year for five years and you guys still can't figure it out. Unacceptable!

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5 REPLIES 5

‎11-07-2021 07:04

‎11-07-2021 07:04

Seriously. The time has been changing twice a year for over 50 years.  Maybe Fitbit should hire some engineers from Apple. The Apple Watch just doubles up 1:00 to 2:00 am on the sleep tracker plot. Seems easy to me, but I’m just an engineer. 

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‎11-07-2021 08:22

‎11-07-2021 08:22

Just go to settings,  app settings and turn on to use Netwoek time. Solves the problem 

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‎11-07-2021 10:08

In response to Gary81158

‎11-07-2021 10:08

Network time was on. It doesn’t fix the sleep tracker. It doesn’t know how to handle the extra hour. 

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0 Votes

‎12-03-2021 14:30

‎12-03-2021 14:30

I'm still having issues with my charts. When I open my step tracker chart for example, the graph has an error. When I click a time, the little pop up bubble that gives the number of steps in that 15 min period is in the wrong location, where it would have been before the daylight saving times change. It is super annoying. Check the image for what I mean. 

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0 Votes

‎12-03-2021 14:33

‎12-03-2021 14:33

It won't let me upload an image, this website is awful...
Why does everything need to be so complicated, honestly? 

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