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Over budget on dashboard.

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‎05-16-2016 06:43

‎05-16-2016 06:43

Hi, I am writing to see if anyone else has issues with being over budget on there dashboard. It doesn't make sense to me. But maybe I'm looking at it wrong. I logged 700 calories and burned 991 out. It also says I have 954 calories left for the day. However it says I'm over budget. I know this is not unique to just my phone as my girlfriend and father in-law both have the same problem. We are all on Android (my gf and I are still on lollipop with the Galaxy Note 5 and my father in-law is on marshmallow with the galaxy s7edge) and we all have the Fitbit flex. Anyone with any insight would be appreciated. I will also be sending an email to customer support. Just incase it's a glitch in the app.

Thank you
-Sonny
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‎05-17-2016 17:05

‎05-17-2016 17:05

Hey @Sonny_Ahrens is great to have you on the Community! Smiley LOL Let me share with you this article about "Calorie counting is incorrect" posted by @MarreFitbit where you'll find more information about your inquiry. Also, I recommend create a Food Plan to make your calories more accurate.

 

Let me know how it goes! Smiley Wink

 

 

 

 

Community Moderator Tarin | Community Moderator

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