Paired to app but not phone

[Bamfuchs]

I just got a Versa 2 and got everything paired with the Fitbit app but it will not pair with the phone. If all I wanted was the fitness stuff and notification that would be fine but if I want things like music control I need to connect to the phones Bluetooth. All I get is pairing for about 1 second then nothing, still not paired. I have rebooted the phone with Bluetooth on and off and restarted the Versa 2 a few times also. Please help me get the full functions of my watch. 

[Rich_Laue]

I think your asking about the Versa Bluetooth Classic and not Low Energy Bluetooth. 

Do you have the latest firmware on the Versa? Does Versa 2 Classic show up as a trusted Device? 

Your issue was fixed for me in the latest firmware. 

[Bamfuchs]

It updated the software when I opened it up and connected to the Fitbit app. And the only thing that shows up on Bluetooth devices on my phone is Versa 2

[Rich_Laue]

Spoiler

Go to settings on the Versa, find Bluetooth, put the versa into pair. On the phones Bluetooth screen tap on Versa Classic. 

[Bamfuchs]

All my Bluetooth  (manage connections) setting have on the Versa 2 is restore music controls and add audio device there is no put into pair mode

Found it but then my phone says "Can't communicate with Fitbit Versa 2 (Classic)." 

[Rich_Laue]

Tap the restore, the options are off/On/Pair

[Traciles]

I have this issue, when I go into spotify it just says no internet connection, make sure your phone is connected,  then sync your device using the fitbit app.

I have a galaxy s10 and its been a constant issue

[Rich_Laue]

No Internet access is between the app and the Internet. This thread is between the tracker a the phone.