Pedometer

[PriyankaS]

My in app pedometer is not working.. not counting my steps I walk from so many days... please give the solution.. 

[RiekoC]

Hello @PriyankaS 

Are you not seeing the steps in your Fitbit or in the Fitbit app? 

If it's your Fitbit, the first troubleshooting step to try is to restart your device. Please let us know which one you have so we can provide the restart instructions, if you need them. 

If you're not seeing steps in the Fitbit app, then it seems you are having problems syncing your device with the app. If this is your issue, please click on the link for: Why won't my Fitbit sync? 

Let us know if you are still having issues with seeing your steps. 

[Rich_Laue]

Does your phone have the required hardware? 

[PriyankaS]

Ok let me try restarting my phone 

[PriyankaS]

I am using my Android phone in that in app Fitbit application... in that my phone is not in sync with app.. 

[PriyankaS]

Still facing issues after doing all your adviced steps...