help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Pixel 3a trying to add a new fitbit

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-07-2020 11:58

‎10-07-2020 11:58

We recently received a new Fitbit Charge 4.  We have synced it to my iPhone BUT our Pixel 3a is constantly pinging and asking us to set it up the new Charge.  How do we get this to stop?  Thanking everyone in advance for any and all help.

Best Answer
0 Votes
1 REPLY 1

‎10-10-2020 18:15

‎10-10-2020 18:15

Hi @Windsortenor has your Charge 4 been setup to your Fitbit account through the iPhone? If so when you log into your fitbit account through the android phone, you will be asked to approve a few permissions. 

Please remember due to bluetooth limitations, if the iPhone is nearby you will have to turn its bluetooth off. 

Best Answer
0 Votes