Pixel Watch 2 GPS Run Incorrect Time Sync

[Joborule]

Today my GPS run didn't sync with the app properly.

I did a run that was approximately 34 minutes, and when I ended the run on my Pixel 2 watch, the summary displayed that information.

Once it synced to the app - and consequently Strava and Runna - the time duration did not sync properly. The Fitbit app indicates my run was ONLY 2:40 ish seconds.

Today my GPS run didn't sync with the app properly.

I did a run that was approximately 34 minutes, and when I ended the run on my Pixel 2 watch, the summary displayed that information.

Once it synced to the app - and consequently Strava and Runna - the time duration did not sync properly. The Fitbit app indicates my run was ONLY 2:40 ish seconds.

Also the route map is cut off considerably in the Fitbit app; only showing the last several hundred meters of the run. Strava, Runna, and Google Fit does show the proper route map.

I have the latest firmware/OS for the watch, as well the Fitbit app updated to 4.55 yesterday according to my phone.

 

[Gr4ndp4]

Hi, @Joborule welcome. You should note that before starting a GPS activity with your PW 2, you should ensure it's carrying a good battery reserve (80% is frequently mentioned). May I suggest you delete/reload the Fitbit app on your phone? When you carry out the Delete/reload procedure, follow this process. Restart your PW2. Sync your Fitbit app by sliding your finger down the "Today" screen & releasing. Go to your phone's settings > Apps > Fitbit > Force stop>clear storage>uninstall. RESTART YOUR PHONE. Go to the Play Store and reload the Fitbit app, log in with your Google account & set up your device again. Check that your PW2 is connected to the Pixel Watch app.. If you synced at the beginning, your data will be safe.

Please post here again & let us know how you get on.

Cheers