11-08-2024 10:02 - edited 12-18-2024 07:13
11-08-2024 10:02 - edited 12-18-2024 07:13
I'm sure 4.29 solved some problems, however it introduced a new problem. When in the food selection both the Recent and Frequent have their tops cropped off at the top of the screen. Same thing happens when you want to add calories to the top numeric entry field which is cutoff.
One has to wonder about all these updates but never getting very far.
43 days later I finally get this issued resolved for me. Never mind the myriad of previous problems and those that others are reportedly still exist. During this long wait there has been no comments from Google, even the Moderators have nothing meaningful to communicate. Google has lost my loyalty and respect for treating customers this way. I for one will not be renewing my Premium subscription. I got tired of waiting and I am using Cronometer. I regret buying the PW3 and my Pixel 9 XL Pro.
Moderator edit: updated subject for clarity.
Answered! Go to the Best Answer.
11-13-2024 06:12 - edited 11-13-2024 06:23
11-13-2024 06:12 - edited 11-13-2024 06:23
I was hoping that 4.30 would fix this but no, it didn't. I also realized I can't add custom food, option is not there anymore. I did the usual stuff, log out, cleared data, restarted phone, logged in. No luck. I will resort to downloading an earlier version
11-13-2024 06:52
11-13-2024 06:56
11-13-2024 06:56
Pixel 9 Pro
Android 15, build AP3A.241005.015.A2
Didn't fix
11-13-2024 09:34
11-13-2024 09:34
Hi everybody ! Thank you for your replies and screenshots shared.
Looking at the info posted here. I assume that you all have a Pixel phone, even those of you who didn't answer with the needed info .
Our team has recognized that the Pixel phones are affected by this.
They are working on a solution for this.
I'll move the thread to the main one, so that you all get the updates at the same time
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
11-13-2024 09:36
11-13-2024 09:36
@Jvi71 Thank you for your confirmation.
Our team is still looking into this.
Assuming that Tatharnio also uses a Pixel phone . I'll merge this thread to the main one , so that you all get the updates at the same time .
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
11-13-2024 09:59
11-13-2024 09:59
My phone is a Pixel 8. I've included a screenshot as requested. As you can see, I have to hope that it is the correct item, as until I log it I cannot see anything shown
above the header
11-13-2024 10:09
11-13-2024 10:09
@Tatharnio Thank you for your reply and screenshots.
This info will be very helpful.
So that you don't get surprised. I merged you previous messages and thread here, for you all to get the updates together.
I'll update the thread as soon as I get more info .
We appreciate your collaboration, from all of you .
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
11-13-2024 17:53 - edited 11-13-2024 17:57
11-13-2024 17:53 - edited 11-13-2024 17:57
Just updated to 4.30, issue persists
Pixel 9 pro, android version 15 (nov update)
11-13-2024 18:52
11-13-2024 18:52
Same on pixel 6
11-14-2024 01:19
11-14-2024 01:19
Same here with pixel 7a
11-14-2024 02:11
11-14-2024 02:11
Same issue on Pixel 8 Pro.
Pixel 3XL has no issues.
11-14-2024 09:10
11-14-2024 09:10
Same here on Pixel 9 Pro XL. Really hinders my ability to use the app if I can't even add the custom foods or quick calories. Or if I can't even see the most recent foods. I hope this gets fixed soon.
11-14-2024
12:27
- last edited on
11-29-2024
08:18
by
AndreaFitbit
11-14-2024
12:27
- last edited on
11-29-2024
08:18
by
AndreaFitbit
I'm on Pixel 8 and have the latest security update as well as the latest OS Android 15. This is not happening on my Samsung tablet. I have removed the app, cleared the cache and storage but that has not solved the issue.
11-14-2024 12:29
11-14-2024 12:29
In case anyone else is really struggling, MyFitnessPal is doing a free trial right now. It can connect to Fitbit and sync food you enter. It isn't great, but it is at least a free option while this gets fixed so you can at least track calories. Macronutrients aren't getting synced properly this way but you should at least be able to log your food into Fitbit.
11-15-2024 00:12
11-15-2024 00:12
How can I please go back to the old version of the app? I really dislike the update and the functionality of it is so terrible. I update everything all the time and I’m not one who can’t adjust, but this is the worst update I’ve ever experienced
11-15-2024 02:04
11-15-2024 02:04
How can we install the older, working version of the app? Nutrition/Food section is totally unusable in Pixel-phones in this version and has been for a week. Not a good PR for Pixel-products.
And please, test your app updates in Pixel phones before making them public!
11-15-2024 07:09
11-15-2024 07:09
I'm on a Google Pixel 7. Has anyone else run into an issue on the app the past few days were they go into the food section and the top of each page wont load? Like, it seems as though I need to scroll higher on the page, but it literally hits a ceiling before reaching the top? It's been making it almost impossible to search for food to add, because the top search result is often what I want and it's part of the cut off section.
11-15-2024 07:17
11-15-2024 07:17
Yes. Same issue on the food and weight screen.
11-15-2024 07:17
11-15-2024 07:17
I just started getting that issue today. It was fine this morning, then my phone updated to Android 15 (I have a Pixel 9 so it does that) and I had that issue. I tried reinstalling the app - no improvement. It doesn't need an update (I checked.) I am just as puzzled as you. It's so annoying as I can't add custom foods either, so home cooked meals can't be added. I can't record today's calories properly as a result.
11-15-2024 07:21
11-15-2024 07:21
I updated to Android 15 and that is when the issue started. I have a Pixel 9 as well.