11-08-2024 10:02 - edited 12-18-2024 07:13
11-08-2024 10:02 - edited 12-18-2024 07:13
I'm sure 4.29 solved some problems, however it introduced a new problem. When in the food selection both the Recent and Frequent have their tops cropped off at the top of the screen. Same thing happens when you want to add calories to the top numeric entry field which is cutoff.
One has to wonder about all these updates but never getting very far.
43 days later I finally get this issued resolved for me. Never mind the myriad of previous problems and those that others are reportedly still exist. During this long wait there has been no comments from Google, even the Moderators have nothing meaningful to communicate. Google has lost my loyalty and respect for treating customers this way. I for one will not be renewing my Premium subscription. I got tired of waiting and I am using Cronometer. I regret buying the PW3 and my Pixel 9 XL Pro.
Moderator edit: updated subject for clarity.
Answered! Go to the Best Answer.
11-17-2024 09:23
11-17-2024 09:23
Waiting on this as well. Pixel 9 Pro XL, the issue is getting in the way of tracking my food and really frustrating. Please let me know when this is resolved.
11-17-2024 11:46
11-17-2024 11:46
Same! I even tried uninstalling and reinstalling and it did nothing.
11-17-2024
11:53
- last edited on
11-30-2024
08:33
by
AndreaFitbit
11-17-2024
11:53
- last edited on
11-30-2024
08:33
by
AndreaFitbit
I updated to Android Version 15 yesterday and now having the same issue as all others in this thread.
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Yes, this issue only started after I updated to Android 15. So far it's only on my Pixel 7, not my Pixel Tablet, which is still Android 14.
11-17-2024 13:44
11-17-2024 13:44
Pixel 7 Pro running Android 15 - cannot access any historical weight data because the top nav is cut off by the back bar. How is a Google product not tested on Google's hardware and OS?
11-17-2024
13:58
- last edited on
11-30-2024
08:48
by
AndreaFitbit
11-17-2024
13:58
- last edited on
11-30-2024
08:48
by
AndreaFitbit
I tried the app uninstall and reinstall that another user says fixed it for him on the day I got the issue. I have the same issue, and it didn't fix it. I'm using a Pixel 9 running Android 15. The issue appeared after updating to Android 15. I used the app in the morning, no issue. Updated Android later on, along comes the issue.
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Me too. Pixel 9, Android 15.
11-17-2024
16:41
- last edited on
11-30-2024
08:34
by
AndreaFitbit
11-17-2024
16:41
- last edited on
11-30-2024
08:34
by
AndreaFitbit
I received an Android update on my phone today and now most of my frequent foods are missing and when I try to search a food item to track it, the first item shows up partially under the search bar and I can't see it.
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I tried rebooting my phone, signing out of the app, deleting and reinstalling the app all with no luck.
11-17-2024 16:42
11-17-2024 16:42
I tried rebooting my phone, signing out of the app, deleting and reinstalling the app all with no luck.
11-17-2024 20:30
11-17-2024 20:30
Same here. Pixel 8. Just did the software update on my device and it happened immediately afterwards. It's annoying but you can work around it. Doesn't seem like there's a fix.
11-17-2024 21:48
11-17-2024 21:48
Still no resolution after almost a week. This should be a braindead fix of adding a margin/padding to the top of the affected pages.
I thought I might use the web dashboard to enter data since the app is broken but apparently they shut that down in July for unknown reasons. Nice job guys.
11-17-2024 23:12
11-17-2024 23:12
Are you having this issue?
11-18-2024 03:08
11-18-2024 03:08
Yes. All threads have now been folded into one.
11-18-2024
04:30
- last edited on
11-30-2024
08:35
by
AndreaFitbit
11-18-2024
04:30
- last edited on
11-30-2024
08:35
by
AndreaFitbit
Thank you. I noticed this behavior after installing the latest Android update yesterday.
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Forgot to say that my phone is a Pixel 7 Pro.
11-18-2024 04:31
11-18-2024 04:31
Forgot to say that my phone is a Pixel 7 Pro.
11-18-2024 07:42
11-18-2024 07:42
Installed 4.30, same issues. Cropped up top, so you can't see the food, the most frequent and recent foods I eat are missing.
When is this AI stuff supposed to kick in so this simple coding stuff can be fixed more easily. Allowing accurate calorie and nutrition tracking is critical. This area of fitbit needs massive improvements.
11-18-2024 07:52
11-18-2024 07:52
I'm having the same issue with a Pixel 7a, Android v. 15.
11-18-2024 08:23
11-18-2024 08:23
Same issue with Pixel 8a after updating to Android 15. It's REALLY annoying.
11-18-2024 08:37
11-18-2024 08:37
11-18-2024 09:02
11-18-2024 09:02
When can we expect this to be fixed????
11-18-2024 09:32
11-18-2024 09:32
I am having similar issues after an Android update. Food tracking is not displaying the week month headers & I have lost frequent foods.
11-18-2024 09:41
11-18-2024 09:41
Hi everybody!
Thank you for your messages and feedback. I've passed it along and our team is still working on this.
We haven't received an ETA yet, but the solution is coming. Hopefully soon .
We appreciate your comments and info.
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.