11-08-2024 10:02 - edited 12-18-2024 07:13
11-08-2024 10:02 - edited 12-18-2024 07:13
I'm sure 4.29 solved some problems, however it introduced a new problem. When in the food selection both the Recent and Frequent have their tops cropped off at the top of the screen. Same thing happens when you want to add calories to the top numeric entry field which is cutoff.
One has to wonder about all these updates but never getting very far.
43 days later I finally get this issued resolved for me. Never mind the myriad of previous problems and those that others are reportedly still exist. During this long wait there has been no comments from Google, even the Moderators have nothing meaningful to communicate. Google has lost my loyalty and respect for treating customers this way. I for one will not be renewing my Premium subscription. I got tired of waiting and I am using Cronometer. I regret buying the PW3 and my Pixel 9 XL Pro.
Moderator edit: updated subject for clarity.
Answered! Go to the Best Answer.
11-25-2024 21:32
11-25-2024 21:32
When will this be fixed?!?
11-26-2024 00:01
11-26-2024 00:01
There are 2 of us here both with pixel 9's both having this issue for at least the last 3 weeks. Very frustrating.
11-26-2024
00:03
- last edited on
11-28-2024
08:34
by
AndreaFitbit
11-26-2024
00:03
- last edited on
11-28-2024
08:34
by
AndreaFitbit
Oh I agree! I'm using it as a fix for this issue.
---
Oh it's all phones running Android 15!
11-26-2024 00:46
11-26-2024 00:46
Found a workaround for this. I have a Sony Xperia running Android 11 though, not a pixel but I hated the new weight management screen.
In the weight section:
Click 3 dots at the top
Click manage data
Click review data
The weight management should now have reverted back to the old view. I'll be exporting the data though and moving to a new app that will actually let me view the data it collects on me.
11-26-2024 02:00 - edited 11-26-2024 02:01
11-26-2024 02:00 - edited 11-26-2024 02:01
Thanks for this workaround! I definitely preferred the original screen too as I could see weekly averages.
Note: This is working on my Pixel 8 as well.
11-26-2024 03:24
11-26-2024 03:24
Also got the same issue on Pixel 8a. Replying to be updated when it is fixed
11-26-2024 04:00
11-26-2024 04:00
11-26-2024 06:41
11-26-2024 06:41
Flipping the phone into landscape can help at times. I've also used it on PC with an android emulator where things are ok.
11-26-2024 06:54
11-26-2024 06:54
So something really odd happens when I flip my phone to landscape when on the recent food tab. One, it does not resolve the issue of the screen being clipped, but the list of food items changes completely. When in landscape, the list actually shows correct recent and frequent foods, vs portrait which displays food I haven't had in years.
11-26-2024
07:22
- last edited on
11-28-2024
08:36
by
AndreaFitbit
11-26-2024
07:22
- last edited on
11-28-2024
08:36
by
AndreaFitbit
That is some twilight zone s* right there!
---
I seriously think after watching complaints for a year now that none of this ever makes it to anyone that matters. We need to probably make comments on public mediums like X where it hits some PR person.
11-26-2024 08:00
11-26-2024 08:00
Just tried putting on landscape and that does nothing
11-26-2024 08:04
11-26-2024 08:04
11-26-2024
10:47
- last edited on
11-26-2024
11:07
by
AndreaFitbit
11-26-2024
10:47
- last edited on
11-26-2024
11:07
by
AndreaFitbit
Yup. My Pixel 9 is running the same.
---
Yeah it shows one extra entry sometimes, but doesn't fix the overall issue.
11-26-2024 17:10
11-26-2024 17:10
Thank you. Pixel 8 Pro user here, eagerly waiting new version that fixes this.
11-26-2024 19:04
11-26-2024 19:04
Any updates on this? It really is limiting our ability to accurately track intake each day, which is a really important factors to many who use this.
11-26-2024 22:42
11-26-2024 22:42
Sense 2 and Pixel 9. Same problem as everyone else. I've had to load the fitbit app on a second device just to be able to see the food section correctly. I'm lucky to have a second Android device to use, since they took away the web dashboard. I understand that Fitbit, Android OS, and Pixel are all different departments/subsidiaries, but not catching a UI bug as fundamental as this within a single company's product stack is an unbelievable (if not inexcusable) oversight.
11-26-2024 22:54
11-26-2024 22:54
Thank you! I left a review for the app stating this issue and got nowhere. The person replying to me basically told me it was my phone's fault.
Thank you for finally admitting it's a software issue.
11-26-2024 23:21
11-26-2024 23:21
I'm hoping to buy a new phone tomorrow and was going for the Google Fold 9, but maybe I should take this opportunity to swap to another manufacturer.
11-27-2024 07:33
11-27-2024 07:33
This is ridiculous. I've had to downgrade to version 4.28 and turn off auto update on Fitbit just to get around this edge-to-edge A15 buginess which has it's own problems. All so I can add custom food entries.
How have we gone so long without a status report and ETA on a fix? Any other mainstream fitness tracker would've had this hotfixed within 48 hours upon it's discovery.
How Google can think this level is software support is acceptable is beyond me. You just released your Pixel Watch 3 a few weeks ago, I should know, I bought one to replace my PW2. I gave you hundreds of dollars for the privilege and you can't even properly test and release a working app.
Guess I shouldn't be surprised. You never fixed the Climb badge being broken since the PW1, it was broken on the PW2 and is still broken on the PW3. Really sucks to be a avid hiker in the Fitbit ecosystem.
11-27-2024 09:30
11-27-2024 09:30
How can you downgrade an app version?