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Prevent auto sync; option was recently removed

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‎04-07-2020 08:48

‎04-07-2020 08:48

Hello,

I'm currently using an Inspire HR on firmware 34.20001.63.5, Android app v3.18 (20243491).

 

I recently noticed the "auto sync" toggle was removed on the Android app (device page, Sync section) and its now syncing automatically. How do I prevent auto sync now that Fitbit has removed the option?

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‎04-07-2020 14:00

‎04-07-2020 14:00

Hello @SunsetRunner and welcome to the forums.  I'm sorry, but you can't prevent auto sync with Android devices anymore.  I think this was done to help with some of the Android syncing problems.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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