help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Prevent auto sync; option was recently removed

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-07-2020 08:48

‎04-07-2020 08:48

Hello,

I'm currently using an Inspire HR on firmware 34.20001.63.5, Android app v3.18 (20243491).

 

I recently noticed the "auto sync" toggle was removed on the Android app (device page, Sync section) and its now syncing automatically. How do I prevent auto sync now that Fitbit has removed the option?

Best Answer
0 Votes
1 REPLY 1

‎04-07-2020 14:00

‎04-07-2020 14:00

Hello @SunsetRunner and welcome to the forums.  I'm sorry, but you can't prevent auto sync with Android devices anymore.  I think this was done to help with some of the Android syncing problems.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes