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Previous day information showing in today's Dashboard.

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‎08-30-2017 22:49

‎08-30-2017 22:49

My fitbit is showing that I have over 14000 steps, but it was just a little after midnight. It seems to have continued yesterday's steps into today. How can I fix this? 

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‎08-31-2017 07:17 - edited ‎08-31-2017 07:17

‎08-31-2017 07:17 - edited ‎08-31-2017 07:17

Hi my friend, @Karlsbear44! Welcome to the Forums!  Since your steps rolled over and caused you to have an increased step count for yesterday or today, you can negate the steps from the previous day by following the instructions outlined here.

 

Also, I would recommend you to reset your tracker and you should be back on track! Woman Happy

Solange | Community Moderator, Fitbit
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‎08-31-2017 08:10

In response to SolangeE

‎08-31-2017 08:10

That didn't seem to work.... I did reset it once already as well.



Sent from my T-Mobile 4G LTE Device
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‎09-06-2017 07:22

In response to Karlsbear44

‎09-06-2017 07:22

@Karlsbear44, hey! Thanks for the updates! I recommend that you set up your Flex 2 as a new device, and test it after today's midnight.

 

And, If by tomorrow morning its still not resetting, keep me updated!Woman Wink 

 

 

Solange | Community Moderator, Fitbit
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