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Question about "Badges and Trophies" page...

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On my "Badges and Trophies" page, I have Hiking Boot (35,000 steps) and Monarch Migration under "Top Badges". For Daily Steps, I have High Tops (20,000), Urban Boot (15,000), Sneakers (10,000) and Boat Shoe (5,000). Under Lifetime Distance, all badges are displayed except Hawaii Island, India (1997 miles) and Monarch Migration (2,5000 miles).

If some badges can not displayed because of space issue, why not display the more challenge ones (hiking boot & Trail Shoe) instead of the easier ones (Boat Shoes & Sneakers) for Steps and Monarch Migration & India displayed instead of Marathon & Penguin March for distance?

 

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Hi @sn2019, It's nice to see you again participating here in the Community Forums, welcome back!

 

Thanks for bringing this to my attention and the details that were shared in your post. To better assist you with this, can you please let me know which Android mobile device are you using? As it turns out, your account should display the most challenging badges just as you stated. If you haven't already done so, please try the following steps:

 

  1. Force quit the Fitbit app.
  2. Uninstall the app from your mobile device.
  3. Make sure that the Android version is up to date.
  4. Reboot your mobile device.
  5. Reinstall the Fitbit app.
  6. Login using your account credentials.

 

Let me know if you have any additional questions.

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@RicardoFitbit After uninstall, power cycle, reinstall, it looks better but not 100%.

Step counts only missing the "Hiking boot"

Screenshot_20200125-121524_Fitbit.jpg

 

 

 

and distance only missing the 2500 miles one.

Screenshot_20200125-121607_Fitbit.jpg

 

Maybe Fitbit is extra careful and wants to wait a week of 2 before it updates the display?

 

 

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Here are the screen shots from 2 days (Jan 23) ago.

 

Screenshot_20200123-143750_Fitbit.jpg

 

 

Screenshot_20200123-143803_Fitbit.jpg

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