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Recent update for this app not working

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‎11-01-2017 07:31

‎11-01-2017 07:31

I updated app this moring its stuck on updating database then says network failed?????? Trytwo different wifi networks same thin. I uninstalled and reinstalled still same message!

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‎11-04-2017 02:02 - edited ‎11-04-2017 02:03

‎11-04-2017 02:02 - edited ‎11-04-2017 02:03

Awesome troubleshooting

 
Feel free to clear the Fitbit App cache on the phone, all your data stays intact, the fitbit app will recreate the cache when syncing with your account.
 
Sometimes installing new app updates over existing ones, while using the cache for the previous app version(s).. can cause bugs / glitches.. like a app not loading, or crashing..
 
Check out the Android Central Article (Credit to author's of the website / article):
 
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‎11-05-2017 11:17

In response to SunsetRunner

‎11-05-2017 11:17

seems to have worked thank you

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