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Recorded exercise disappearing AGAIN

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‎10-12-2024 22:35

‎10-12-2024 22:35

I am restarting a locked thread from the beginning of September when some users ( including myself) lost several days of exercise data due to a server- end glitch.. Yesterday I noticed that all exercise data from this Wednesday and Thursday are gone, including a manually logged workout, a GPS tracked run and some walking. This time there is no report of problems on the Fitbit servers status report. What is going on?

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‎10-14-2024 05:16

‎10-14-2024 05:16

I've been having the same issue. I reached out to Fitbit on Twitter/X and they said our favorite line, "the team is aware and working on a fix." The good news is if I elect to have both Fitbit and Health Connect data show in my Fitbit dashboard, all of my previously recorded exercises are there, so the data still exists! It's just some sort of a bug in the Fitbit app that causes the data to not display 🙃 it's incredibly frustrating because this issue, much like the step sync issue, has been going on for over a month and the best we get from Fitbit/Google is "we're looking into it."

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