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Relax App is not in the Mindfulness tile - Android

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‎03-20-2021 06:44 - last edited on ‎03-23-2021 11:50 by Moderator Alum

‎03-20-2021 06:44 - last edited on ‎03-23-2021 11:50 by Moderator Alum

The Relax App help page says that all guided breathing sessions are logged in the Mindfulness tile. This does not appear to be the case for Versa 2 and Android. Please add Relax App sessions to the Mindfulness log for all platforms, especially for Premium members if not generally available.

 

Moderator Edit: Clarified subject

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‎03-23-2021 11:43

‎03-23-2021 11:43

Hi there, @ChasPro716. It's always nice to see you around.

 

I really appreciate the time you're taking to report this. This unexpected behavior is not happening with all Fitbit users, but this issue has been escalated to our team and they are working on finding a fix. Sorry for any inconvenience while we're working on this and thanks a million for your understanding.

 

In the meantime, let me take the feedback and let's wait. These types of issues are very unpredictable, sometimes the solution is very simple but in some other cases we need to wait for the next update to give it a try. Hopefully, it will get resolve soon! 

 

See you around.

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