Replacement Charge HR doesn't sync

[Shane1976]

I got a replacement charge HR and now it won't sync the old one sync just fine. I even unsync my old one and still nothing. Not sure what else to do.

Moderator edit: edited title for clarity

[PureEvil]

Hello @Shane1976,

Welcome to the community!

I assume that you've set up your replacement Charge HR as a replacement tracker?

[Shane1976]

Where do I do that. I don't see this on th app. Thanks.

[PureEvil]

@Shane1976,

Do the following (assuming the App on Android is similar to Windows Phone):

1. Launch the Fitbit App.
2. Go to your account.
3. Scroll to the very bottom.
4. Tap on "Setup Up a New Fitbit Device".
5. Select "Charge HR"
6. It'll ask you if you want to replace your existing Charge HR, select "Yes".
7. Follow the remaining instructions.

I hope this helps.