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Resolution for notifications issue using a Verizon Samsung S10

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‎01-13-2020 07:20 - last edited on ‎01-14-2020 10:51 by Fitbit Moderator

‎01-13-2020 07:20 - last edited on ‎01-14-2020 10:51 by Fitbit Moderator

Please be advised that if you are a Verizon Customer and recently did the required update on your Samsung Galaxy S10 and you are NO longer receiving text message notifications to your Fitbit Versa - Lite Edition you must do the following:

 

On your phone go to the "Verizon" Folder - select "Message+" and make it your default messaging app.

Once that is completed, go to the Fitbit App on your phone.  In the upper left hand corner select "Account" or account icon. Select "VERSA LITE" - Select "NOTIFICATIONS" - Select "TEXT MESSAGES" - Select "MESSAGE+".

 

You should be good to go after that. 

 

Moderator edit: Subject for clarity 

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‎01-14-2020 10:49

‎01-14-2020 10:49

Hi @Blaqueeen75, welcome to the Community Forums! 

 

Thanks for taking the time to share your thoughts and experience with your Versa Lite and Samsung Galaxy S10 provided by Verizon , the willingness to help is always appreciated here in the Community Forums! Please do not hesitate to contact me back if you require assistance or if you have any additional questions for me to answer, I'll be around.

 

I want to suggest you to visit our discussion forums and participate. There are several users who are interested in fitness, healthy eating, better sleep, among others. I'm sure that they will be happy to meet you there.

 

Thanks for bring part of the Fitbit family!

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