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Resting heart rate history not showing in app

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‎04-04-2019 00:46 - last edited on ‎04-05-2019 08:51 by Fitbit Moderator

‎04-04-2019 00:46 - last edited on ‎04-05-2019 08:51 by Fitbit Moderator

I've had CH3 for several months now and it worked fine. From a week ago he stopped showing the HR history and the resting heart graph in the app (showing the HR on line fine).

 

 

Moderator edit: Clarified subject

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‎04-05-2019 08:50

‎04-05-2019 08:50

Welcome to the Forums @Vainam.

 

Thanks for letting us know that the resting HR and HR history are not showing up in the app.

 

In this case I'd like to recommend that you try to log out of the app and then force close it. After doing that, open the app up again and log in. That should force it connect to the servers again and display all information correctly.

 

Let me know if there are any further questions.

Lanuza | Community Moderator

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