S7 wont connect with flex. No internet connection

[Mckaylee]

Hello. I have some feedback about Fitbit for Android…   

I just got the fitbit app today and I am trying to add my fitbit flex but everytime I try to it wont let me because it says I have no internet connection but I am connected to wifi... I tried resetting my phone, uninstall the app, shutting and turning back on my wifi, nothing is working

[Rich_Laue]

Wasn't your flex already connected to your Fitbit account? It's been 5 years since the Flex was produced. 

Have you tried shutting of the phone?

[Mckaylee]

It was my moms old fitbit and she could never figure it out and she just game it to me the other day and I'm just setting it up but the app keeps saying I'm not connected to the internet and I have uninstalled the app and shut down my phone already and it didnt work and the flex wont connect to bluetooth either