SYNC ISSUES SINCE OCTOBER 26TH

[Eod0917]

i have seen that many many people have lost sync abilities when Android updated on or about October 26th. any chance of that getting resolved soon. I have a Galaxy S9 and the Ionic that has never had any issues until that update. 

[ronald57]

I had sync issues since the 27th of October on my Versa with Galaxy S7. No syncing, even after restarting my Phone several times. However: after restarting my Versa syncing workes fine again after app. 15 minutes.  

[momm-e]

Disappointed that I'm also having issues syncing.  Any help would be appreciated.  Thanks!

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@Eod0917 wrote:

i have seen that many many people have lost sync abilities when Android updated on or about October 26th. any chance of that getting resolved soon. I have a Galaxy S9 and the Ionic that has never had any issues until that update. 

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[Rich_Laue]

Generally if an app update causes problems a phone restart will fix it.

I did have to clear my fitbits cache earlier this week.