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SYNC ISSUES SINCE OCTOBER 26TH

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‎11-02-2018 17:52

‎11-02-2018 17:52

i have seen that many many people have lost sync abilities when Android updated on or about October 26th. any chance of that getting resolved soon. I have a Galaxy S9 and the Ionic that has never had any issues until that update. 

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‎11-02-2018 23:53

‎11-02-2018 23:53

I had sync issues since the 27th of October on my Versa with Galaxy S7. No syncing, even after restarting my Phone several times. However: after restarting my Versa syncing workes fine again after app. 15 minutes.  

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‎11-03-2018 12:32

‎11-03-2018 12:32

Disappointed that I'm also having issues syncing.  Any help would be appreciated.  Thanks!

@Eod0917 wrote:

i have seen that many many people have lost sync abilities when Android updated on or about October 26th. any chance of that getting resolved soon. I have a Galaxy S9 and the Ionic that has never had any issues until that update. 

 

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‎11-03-2018 13:45

In response to momm-e

‎11-03-2018 13:45

Generally if an app update causes problems a phone restart will fix it.

 

I did have to clear my fitbits cache earlier this week.

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