Samsung Galaxy S21 ultra stopped getting text notifications

[Keri33]

Hello,

My phone is an android and it just stopped receiving text notifications on my sense.. I have tried everything- restart both phone and watch- uninstalled/ reinstalled, cleared cache on phone and fitbit app. I don't know what else to do! Help!

Moderator edit: Subject for clarity.

[Stillworking]

If you haven't already try turning off data saver on your phone and then go into your google settings and make sure you have notifications turned on. 

[Keri33]

Data saver is off- notifications are on. But thank you for the suggestion!
😊

[RiekoC]

Hello @Keri33 

Sorry to see that you're having issues getting text notifications on your Sense.

This help article has the recommended troubleshooting steps to try: How do I get notifications from my phone on my Fitbit? (<-- click link). Hopefully, the troubleshooting will get your device back to working normally.

[RodrigoMFitbit]

@Stillworking @RiekoC Thanks for your help. Much appreciated!

@Keri33 Welcome to the forums. Thanks for reaching out about notifications on your Fitbit device. 

I recommend you take a look at the following article. Why are notifications delayed or missing?. Here you find troubleshooting steps for this scenario. What smartphone do you have?

[BMart12]

My Samsung 22+ stopped receiving my calls & text. I tried everything on my phone for days. I finally went to notifications on my watch, held down on both sides to reveal Quick Settings. From there, I scrolled down to the DND and it was on so I turned it off and that corrected it. Hope this helps. 

[Glenmc]

May need to change the sym card