01-12-2016 17:40
01-12-2016 17:40
Answered! Go to the Best Answer.
01-13-2016 03:22
01-13-2016 03:22
Welcome to the Forums @TorontoSandra! If your Fitbit One is not syncing, I recommend following the troubleshoot provided here. I'd also verify that there's not any other bluetooth device that may be creating interference during the syncing process. If the issue persists, you can try setting up your tracker as a new device.
I hope this helps. Let me know how it goes.
01-14-2016 18:27
01-14-2016 18:27
I was having the same problem for about a week. Unistalled the app, redownloaded and then restarted my Galaxy. Logged back in and now it's syncing. Good Luck
01-13-2016 03:22
01-13-2016 03:22
Welcome to the Forums @TorontoSandra! If your Fitbit One is not syncing, I recommend following the troubleshoot provided here. I'd also verify that there's not any other bluetooth device that may be creating interference during the syncing process. If the issue persists, you can try setting up your tracker as a new device.
I hope this helps. Let me know how it goes.
01-14-2016 18:27
01-14-2016 18:27
I was having the same problem for about a week. Unistalled the app, redownloaded and then restarted my Galaxy. Logged back in and now it's syncing. Good Luck
01-14-2016 18:32
01-14-2016 18:32