02-03-2017
13:50
- last edited on
02-06-2017
03:36
by
RobertoME
02-03-2017
13:50
- last edited on
02-06-2017
03:36
by
RobertoME
I loaded the Fitbit app on my new Samsung S7. Looking at it, my daily activities and sleep features are no longer showing. They don't show on my computer either. Please advise.
Moderator Edit: Updated Subject For Clarity.
02-06-2017 03:33
02-06-2017 03:33
Hi there @Joe2feathers, by the description on your post, I know your tracker is not paired to your account. When a tracker is not paired, many of the tiles disappear since are only available with a tracker.
So try the following steps to fix your account:
On your app, tap on Account. Then you will see the screen from below, so the only thing you need to do from here is to tap on "Set up a device".
By selecting the option from above you will be able to add your tracker back to your account.
Hope this helps. Let me know how it goes.
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