Samsung galaxy s7

[Jonnyfbitcharge]

How long until the Samsung Galaxy s7 is a supported device? It is one of the most advanced and most popular phones in the world at the moment and it has been out now for nearly a year! The fact it is still not a supported device is totally unacceptable and downright outrageous. The s8 is even due out in less than 6 months. Sort yourself out Fitbit and get with the times. ETA please?

[AlejandraFitbit]

Welcome to the Community @Jonnyfbitcharge. We don't have that specific information, our team is hard working in testing the compatibility of several phones. I recommend keeping an eye on our list of compatible mobile devices for any update.

Keep the stepping up! 

[Incognito]

Not "supported" doesn't mean it doesn't work.  Mine syncs perfectly fine to my GS7.

[Hbdolash]

Mine doesn't sync texts and calls.

[ErickFitbit]

@Incognito @Hbdolash Correct, The Samsung Galaxy S7 is currently not a supported device. Although the S7 hasn't been fully tested and listed as supported, it wouldn't hurt to attempt to set up your S7 for syncing with these steps. Per personal experience, my T-Mobile Galaxy Note 5 is syncing and fully functional with call/text notifications although not listed as supported. Depending on your device, all features may not be fully functional. Keep an eye on this list as it will be listed there once fully tested.

[1L-19]

My Fitbit One pairs and syncs with my Galaxy S7, I can't speak for other trackers.  One funny thing:  even when the phone syncs, it takes about a minute for the info to actually show on the phone.  Not sure why there's a lag there.  Since the Galaxy S7 is bafflingly not a compatible device even though it's been out for a year, I guess I should consider myself lucky that I'm getting anything at all when it syncs.  I've only had the phone for about a week, so I'll see if any other quirks pop up.

I'm seriously considering upgrading from my One (bought the cheap one to see if I'd use/like it, I'm ready for some more advanced options).  I'll hold off on any Fitbit product until the Galaxy S7 is supported.  If I find something that I like from Garmin or another brand name in the meantime, I'll go to that.  You snooze you lose, Fitbit.  Don't say you weren't warned, you've had a year.

[CindyFitbit]

Hey @1L-19! As mentioned before on this thread, it may sync with a non-compatible device but it will not be reliable. Many thanks for sharing your personal experience here!

Keep an eye on the compatible devices list for updates! 

Happy stepping! 

[Eagle1]

I moved from the Samsumng S5 to the S7 and have had a Blaze since they came out.  I have no issues with my Blaze syncing to my S7.  I take the updates for the Android App and for the Blaze as soon as they beome available to me.  Even thought it is not a supported device, it does work nicely with my tracker.

[CindyFitbit]

Many thanks for sharing your good experience here @Eagle1! I encourage you to join us at Discussions board, there you can be inspired, find some tips to get moving, eat well, manage weight, sleep better, live mindfully and more! Give it a look!  

Keep the stepping up!