03-14-2019 20:19
03-14-2019 20:19
I'm trying to search the topics, and, admittedly using android version 7, I can't enter text into the search bar.
I tap on the search bar, the keyboard comes up, and then immediately goes back down. If I'm fast enough, I can get a single letter in, bit that's it.
Best Answer03-15-2019 08:29
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
03-15-2019 08:29
Hello @Snakes.
Thanks for sharing your details on the matter.
I'd like to take a closer look at what is going on. Could you share some screenshots of what is going on? Additionally, what browser are you using when this happens?
Let me know if you have any further questions.
Best Answer03-16-2019 21:41
03-16-2019 21:41
@Snakes, I had exactly the same problem with the previous version of the app. I got around it by just selecting the magnifying glass. That was received as a result not found which then gave a box that I could put information in.
The update cleared my problem but I did have to turn my phone completely off for a few minutes before restarting to get it to take properly.