06-05-2021 06:25
06-05-2021 06:25
Hello, I have had my sense since September 2020. Has worked perfect until a month ago. Now it's constantly disconnects, I no longer get notifications. I have read all the articles and have turned notificatios on and off, I have I'm paired and paired again. Still no luck. Voice calling has not worked either. Any help would be appreciated. Thank You
06-08-2021 12:28
06-08-2021 12:28
@Wileymanrocks Welcome to the Fitbit Community. Thanks for the troubleshooting performed prior to posting.
I appreciate the detailed information shared. I'd like you to confirm that this syncing troubleshooting was followed. Once your Sense sync correctly to your phone, your notifications should start working as expected, make sure they have ben properly set by checking this article.
Last but not least, make sure these steps were followed to set your on-wrist phone calls with your Fitbit Sense.
Hope this helps.
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