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Set up on android

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‎08-29-2019 05:44

‎08-29-2019 05:44

Hi trying to set up alta hr on android from i phone!! It sync yesterday but today not working  Foolishly may of deleted something and now it will not find it on Bluetooth  Any ideas? Thanks

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‎08-29-2019 06:52

‎08-29-2019 06:52

One continuing issue I have with Android phones in general is that they get wonky after some time of use. It seems the memory and/or cache gets corrupted and then apps don't work correctly. Last week my Waze app started going crazy when it jumping my current location and I had to stop and correct it. The way it usually helps is to close all the apps on the phone and restart the phone. It sometimes helps to also restart the fitbit as well and try again. If you have not tried this yet - try it and see if it helps.

While your Fitbit charges or you just want to catch your breath, join us on the Lifestyle Discussions





Community Council Member

Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

View best answer in original post

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2 REPLIES 2

‎08-29-2019 06:52

‎08-29-2019 06:52

One continuing issue I have with Android phones in general is that they get wonky after some time of use. It seems the memory and/or cache gets corrupted and then apps don't work correctly. Last week my Waze app started going crazy when it jumping my current location and I had to stop and correct it. The way it usually helps is to close all the apps on the phone and restart the phone. It sometimes helps to also restart the fitbit as well and try again. If you have not tried this yet - try it and see if it helps.

While your Fitbit charges or you just want to catch your breath, join us on the Lifestyle Discussions





Community Council Member

Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

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‎08-29-2019 06:56

In response to wtksk8r

‎08-29-2019 06:56

Hi

Thank you for reply

I only got the phone yesterday, so I do  It think it's the phone

 

 

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