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Setting up music controls on my new Blaze

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‎06-07-2016 09:38 - edited ‎06-07-2016 09:39

‎06-07-2016 09:38 - edited ‎06-07-2016 09:39

Hey all I just got a new blaze and I'm trying to setup the music controls. by following the instructions on this page. https://help.fitbit.com/articles/en_US/Help_article/1976 I go to the tracker and turn on Bluetooth classic - paring, when following step 2 my phone doesn't show “Blaze Classic” but the device is called "PR BT 8148" when I click on this it connects and gives me a 6 digit code. The problem occurs with step three where I'm supposed to get a dialog box on the tracker allowing me to tap "yes" unfortunately that never appears and my phone times out waiting for the tracker to approve.

 

Tracker: Blaze ver. 17.8.200.3

Phone: KT Samsung Note 4 ver. 6.0.1

Music Players: Google Play and Samsung music Any help would be great. Thanks in advance.

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‎06-08-2016 08:07

‎06-08-2016 08:07

This sounds weird, the only thing that i can think of wpuld be to try a restart , or a shutdown through the settings menu on the Blaze. It sounds like the Bluetooth os not reporting itself correctly.

If these two steps dont fix it, then reach out to Fitbit. 

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