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Share function gone

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Up until today I was able to hit a share button on the main screen and share the daily zone minutes, steps, floors, km and calorie totals but today the share button has gone

Anybody know why or how to get it back again ?

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14 REPLIES 14

@SunsetRunner , Thank you for your message and your report. 

It looks like you're using a new feature that we're trying out. Your Fitbit app may look different from your friend's. We're always looking to improve our products, so if the design we're testing is successful, you may see elements of it in a future version of the app.

If you're having trouble with the app, force quit the Fitbit app and open it again.

We hope this helps.

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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I've tried force quitting the app several times, I've also restarted my phone but the share button is still missing.!

 

I'm not sure how removing a useful function in order to make improvements makes any sense ? and I don't recall consenting to being selected to test new designs ?

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Please bring it back, thank you.

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this is really annoying, I need to be able to share my daily stats with a fitness group I'm in, now it seems we are unable to share any data at all which is absolutely crazy

@JuanFitbitcan you please ask the devs to reverse this stupid "upgrade" from the app

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@SunsetRunner @judylionheart , Thank you for your messages and feedback. Please be assure that your comments won't go unnoticed. 

I've gladly forwarded your feedback.

Should I receive further information, I'll be glad to inform you over here. 

See you around

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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Same issue for me. Happened after I updated the app. Here's a screenshot (with share button missing) 

fitbitshare_1917795374.JPEG

 Sharing stats seems to be an incredibly popular feature! Please pass the suggestion along to the app folks that they put fixing this on their priority list! Thank you kindly!

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Bring the share button back. 

 

Thank you 

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has anyone replied to you on this.  Mine is also gone & all I could get fro mcustomer service was to first uninstall & reinstall the app.  when that didn't work they tried to tell me that I needed to buy a new Fitbit (which I've had this one for less than 90 days).

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@StefWatkins @dysmile  @Lehallr .Thank you for your messages and feedback.

I'll be glad to forward it. Our Team appreciates all the input of the users to improve the features offered. 

Keep on stepping. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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the stock "canned" answer provided makes zero sense at all

 

roughly translated they say that "a useful function has been removed and if the new app we are testing proves successful then we may see elements of it in a future app"

I just want the much loved and used share icon back  lol

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  1. I usually grab a snapshot of the days activities using the Share icon top right of the Today screen.  That icon has now disappeared.    
  2. Phone: Samsung,Galaxy S10 
  3. Fitbit app: version 3.44    
  4. Please advise.             

 

Moderator edit: format

 

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Hello @SunsetRunner. It's great to see you around! 

Thank you very much for the detailed information. At this time, I've moved your post to this thread that contains additional information and suggestions about this topic. 

See you around. 

Wilson M. | Community Moderator, Fitbit.
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Please bring back share function.

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It was the only function I used! I'm glad I wasn't hallucinating it all.

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