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Sinc

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‎07-31-2016 09:43

‎07-31-2016 09:43

Wen I try to sinc the fitbit with my phone it says sinc but then has red circle with ! In middle. What does this mean please
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‎08-01-2016 04:23

‎08-01-2016 04:23

It's great to see you around @Happycats. If you are having problems syncing your tracker and you are seeing a "!" mark on the Dashboard that means that you can have or Internet problems or that your bluetooth is not on, I recommend following our syncing troubleshoot and check that these two things are on. Also please check that your phone is a compatible mobile device.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎08-01-2016 06:41

In response to AlejandraFitbit

‎08-01-2016 06:41

Thanks for your help hopefully it's sorted now

Sent from my Sony Xperia™ smartphone
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