Sleep Logs show '0 time asleep'

[KateFitbit]

Fitbit Update 04/18/2018: Hey everyone -- Our team has resolved this issue, which means you should be able to sync your sleep logs from last night and the app will display your actual hours slept as opposed to 0 time asleep. Thanks for your patience as we worked to the get this resolved as quickly as possible. I will be closing this thread as the issue is resolved.

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Fitbit Update 04/17/2018: We're aware of an issue where users who logged sleep may see their time asleep as 0 minutes.

We're working on getting this resolved as quickly as possible. In the meantime, we have a workaround:

Workaround:

• Manually edit your sleep log (hit the "edit" button at the top right of the app and change your start OR end time by 1 minute.
• Save the change
• This will recalculate your sleep and should resolve the issue.

Please note I have merged several threads with this issue. I will have more information for you once this has been fully resolved. Thanks for your reports and continued patience as we work on a fix. 

[dbphotochick]

When I synched my sleep this morning the dashboard showed the arch with the sleep stages but then when I opened up sleep to look at the details it says I was asleep for 0 minutes and won't show the graphs with the sleep stages.

 Not showing how long I was asleep or time spent in sleep stages last night.

[Ysinanovic]

 Hello,  reporting the same problem. 

[Alire7_A]

I have this problem too

And no one could help??? 

Charge 2

[Trace71]

Same problem here too 

[LostScientist42]

I also have the same error. It also crashes should I try to examine my sleep stages in detail.

Fitbit Versa. And all the things are updated to the latest version and using Android Oreo.

[jokl]

Same problem too

[ArKaZe]

Same her today my sleep was recorded with all stages but shows 0 time slept and no time in stages is there a possible fix already? @RobertoME

[keystrata]

I'm getting this too.  Started happening after my Xperia updated itself to Android 8.0 Oreo.  When will fix be available ?

[SunsetRunner]

It happened to me also today.

The time asleep recorded is 0 mins with 0 mins in all stages but it shows the time I went asleep, the time I woke up and the sleep stages in graph.

[SunsetRunner]

I have the same problem

[SunsetRunner]

Yeah.... even more wrong with fitbit.

My wife and sister in law and i all show zero minutes....

Those preschool programmers are rocking it!

Fitbit is dropping standards faster than soldiers can drop bombs

[ScheltyFit]

Same as all above. Just happened today for the first time.

[minnaamanda]

Same problem here

[SPainter]

Yeah, my wife and I showing the same, correct start and end times, stages recorded, but all showing as 0 minutes today. 

[ArisaMiura]

Same here. Hope it'd fixed soon cause sleep tracking was the main reason I got a Fitbit. Using Alta HR btw.

[SunsetRunner]

Yes. It is a very important tool.

I have bipolar depressing type 2 and so sleep is very important to me for my health.

I give it to my doctor as part of my check ins

[TrevA4]

Same problem here! Charge HR 2, the sleep chart is there, but says 0 minutes , app crashes if you expand the graph and swipe left to see the next page of info .

[SkepticPete]

Same issue for me too this morning. Zero minutes and crashes in graphs when I swipe. Tried logging out, force quit the app, restarted phone and logged back in but to no avail.

[Willmck70]

I'm also having the same problem with no sleep information being shown apart from the time I go to sleep and when I wake up.