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Sleep Stages not showing Pixel Watch

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Have a new pixel watch paired with a pixel 6 pro and the sleep stages show on the sleep dashboard but when I click on a specific day it breaks it down into bar graphs with a score and doesn't show the line graph of the sleep stages. Everything is updated and I've tried restarting the phone and app many times.. Other days in the past that I've seen the sleep stages for sure, I go back to them and it doesn't show me on those days anymore.. Any help would be massively appreciated!

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@Hadden8176 Nice to see you around, thanks for adding this helpful information. Hi there, @Cottonhead113. Welcome to the Community Forums. 

Thanks for trying to troubleshoot the issue with your Fitbit app before reaching out. I understand where your concern is coming from. 

I really appreciate that you've mentioned that everything is updated. Since recently we released Android Fitbit app 3.69. I'd like to confirm with you what is the information that you're receiving in the Fitbit app. What I understood is that you are able to see your daily sleep stages details, but when you try to see past days the sleep data doesn't show up.

Please also confirm that the Fitbit app on your watch is up-to-date, check these steps:

  1. Press the crown, swipe up to the Play Store app, and tap the app to open it.
  2. Swipe up and tap Manage apps.
  3. Update all. (To check for system updates, see Check for updates.)

Can you please attach the images of what you can see from your end?

See you around.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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I have the new pixel 7pro. Here is what you need to do to see the sleep stages and score. Go to the slept tile on the Fitbit App. Then click on Today's sleep, and that will be in the This week section. Once you click on today's sleep, you will see Time asleep, Deep and REM, and Restoration. You will want to click on Deep and Rem. From there, you can see each stage of sleep and the percentages. I hope this helps. Feel free to message me if you have problems. I am so happy to help.

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@Hadden8176 Nice to see you around, thanks for adding this helpful information. Hi there, @Cottonhead113. Welcome to the Community Forums. 

Thanks for trying to troubleshoot the issue with your Fitbit app before reaching out. I understand where your concern is coming from. 

I really appreciate that you've mentioned that everything is updated. Since recently we released Android Fitbit app 3.69. I'd like to confirm with you what is the information that you're receiving in the Fitbit app. What I understood is that you are able to see your daily sleep stages details, but when you try to see past days the sleep data doesn't show up.

Please also confirm that the Fitbit app on your watch is up-to-date, check these steps:

  1. Press the crown, swipe up to the Play Store app, and tap the app to open it.
  2. Swipe up and tap Manage apps.
  3. Update all. (To check for system updates, see Check for updates.)

Can you please attach the images of what you can see from your end?

See you around.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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