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Sleep Tracking info is not showing on the Fitbit app

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‎05-04-2020 13:31 - last edited on ‎05-05-2020 11:47 by Fitbit Moderator

‎05-04-2020 13:31 - last edited on ‎05-05-2020 11:47 by Fitbit Moderator

About 2 weeks ago my sleep tracking just disappeared from my Fit bit. When I go into "Discover" and try to open that up, it doesn't open. Any ideas on what is wrong? It is an Inspire HR and only a year old.

 

 

Moderator edit: updated subject for clarity

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‎05-05-2020 11:46

‎05-05-2020 11:46

Hi @Buyer644, welcome to our Fitbit Community. I'm sorry to hear that your sleep information is not showing on your Fitbit app.

 

Please make sure that your phone has the most recent Fitbit app version installed. If the app is up to date, try logging out of the app, restart your phone, open the app, log in and see if the sleep info appears.

 

Also, check out this help article, which provides more information about the latest changes on the Fitbit app.

 

I'll be around if any question arises.

JuanJo | Community Moderator

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