Hello @irmina, awesome to have you in the Fitbit Community. I'm sorry for the late response and thank you for letting me know the details of your phone.
Certainly this is an odd behavior from the app. So if the issue continue, a new version of the Fitbit app has started to rolling out, which contain stability improvements, security patches and bug fixes that might provide some help to improve the functionality of the app. This version is being gradually released, scheduled to be available for all our Android users. If you are not able to see this update yet, try to review your Google Play store at a later time. For more details you can review this post.
You can also try to clear the cache of your app: Log out from your Fitbit app and go to your phone settings. Access to the App manager option and look for the Fitbit app in your downloaded apps list. Once you are there, clear the app cache and data and proceed to "Force Stop" the app (This may vary depending of the Android device and the OS version). Finish the workaround by restarting your phone. When your phone has initialized, go back to your app and try again.
See you around and hope this helps.
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