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Sleep not syncing correctly

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‎02-21-2019 11:53 - last edited on ‎02-22-2019 06:14 by Fitbit Moderator

‎02-21-2019 11:53 - last edited on ‎02-22-2019 06:14 by Fitbit Moderator

Not syncing sleep. All other data working fine

 

 

Moderator edit: Clarified subject

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3 REPLIES 3

‎02-22-2019 06:14

‎02-22-2019 06:14

Welcome to the Forums @AltaHR2 .

 

Let me help you figure out what is going on.

 

In this case I'd recommend that you try to log out of your account and then log back in. That should force all data to be loaded from the servers again and thus should cause the sleep to show correctly.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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‎02-22-2019 14:49

In response to LanuzaFitbit

‎02-22-2019 14:49

Thank you.............I will try that today.



Kathy
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‎02-24-2019 09:19

In response to AltaHR2

‎02-24-2019 09:19

Hello @AltaHR2.

 

You are very welcome! Pleas do give it a try.

 

Be sure to keep me posted on how it goes or if you experience any other issues, or none at all.

 

Feel free to go through our Discussion boards if you have the time, maybe you will one some topics that pique your interest in there.

 

Look forward to your reply.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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